Sri Gowri Packers and Movers ("we", "our", or "us"), located near S.V. Degree College, Anantapur, Andhra Pradesh — 515001, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe when you visit our website at srigowripackersandmovers.com or contact us to book our moving services.
1. Information We Collect
We only collect information that you choose to share with us. This happens when you:
- Fill in our "Get a Free Quote" form (your name, phone number, city of origin, destination, and move type)
- Use our "Contact Us" form (your name, phone number, and message)
- Call or WhatsApp us directly
The details we typically receive include your name, phone number, email address (if provided), origin city, destination city, and the type of move you need — such as house shifting, office shifting, or vehicle transport.
We do not collect any credit card numbers, bank account details, or sensitive financial information through our website.
2. How We Use Your Information
The information you share with us is used only to:
- Call or message you with a moving quote or free consultation
- Schedule and organise your packing and moving service
- Respond to your queries or service requests promptly
- Improve the quality of our services based on your feedback
We do not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes.
3. How Form Submissions Are Handled
When you submit our quote or contact form, your details are securely transmitted to us via Web3Forms (web3forms.com) — a trusted third-party form service — and delivered directly to our email address: srigowripackersandmovers@gmail.com.
Web3Forms processes the submission on its servers in order to forward it to us. By submitting a form on our website, you agree to Web3Forms' handling of your data as described in their Privacy Policy at web3forms.com/privacy.
Your information is accessed only by Sri Gowri Packers and Movers team members who require it to respond to and fulfil your service request. We do not use it for any other purpose.
4. Cookies
Our website does not use tracking cookies or advertising cookies. Google Fonts, which we use for typography, may store a small technical cookie on your device as part of Google's service. Please refer to Google's Privacy Policy for details. If our cookie usage changes in the future, we will update this policy accordingly.
5. Third-Party Services
Our website integrates with several third-party services. Each service has its own privacy policy:
- Web3Forms — processes form submissions and delivers them to our inbox. See Web3Forms Privacy Policy.
- Google Maps — displays our office location. See Google's Privacy Policy.
- WhatsApp (Meta) — clicking our WhatsApp button opens the WhatsApp application. See WhatsApp's Privacy Policy.
- Google Fonts — fonts are loaded from Google's servers for visual display.
We are not responsible for the privacy practices of these external services. We encourage you to review their respective policies.
6. Data Security
We take reasonable measures to protect the personal information you share with us. All form data is transmitted over an encrypted HTTPS connection. However, no method of data transmission over the internet can be guaranteed to be 100% secure, and we cannot warrant absolute security.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from anyone under 13 years of age. If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.
8. Your Rights
You have the right to:
- Request a copy of any personal information we hold about you
- Ask us to correct any inaccurate or incomplete information
- Request that we permanently delete your personal information from our records
- Opt out of any communications from us at any time
To exercise any of these rights, please email us at srigowripackersandmovers@gmail.com or call us at +91 95028 45306. We will respond within 7 working days.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Sri Gowri Packers and Movers
Near S.V. Degree College, Anantapur, Andhra Pradesh — 515001
📞 +91 95028 45306
📧 srigowripackersandmovers@gmail.com